If you have not yet received your order
Orders placed over the internet usually ship within 24-48 hours. Most of our
orders ship via UPS. Please allow for weekend delays as business days only are
calculated in this calculation. (This could delay the arrival of your package
by up to two days.)
If you have received a partial shipment
Your order may sometimes ship from multiple warehouses using different
services. Therefore, it may take a few days for the complete order to be
delivered.
If you have any questions about our shipping procedures
UPS is
DOWNTOWNDP.XYZ
's carrier of choice. Orders placed before 9AM PST will usually ship
that day pending proper authorization. Packages that are shipped standard
should arrive at your door within 3 to 5 business days.
DOWNTOWNDP.XYZ
only ship and deliver on weekdays.
If you have any questions regarding our Shipping Costs
To get the shipping cost, simply add the items to you cart and the shipping
total will automatically be calculated. Please be advised that we ship via UPS.
DOWNTOWNDP.XYZ
has chosen UPS because we have found that the service and reliability is worth
the difference in price.
Is my order subject to state sales tax?
Only orders shipped to California addresses are subject to state sales tax.
Do we ship to A.P.O. addresses?
Yes, We accepting A.P.O. orders.
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